A friend of mine borrowed my cell phone the other day to
make a call. Unfamiliar with the phone, she asked, “How do I dial it?” After a
moment, we both realized how inappropriate her question was. We both laughed.
How long has it been since any of us have dialed a phone? How long has it been
since we have wound a watch?
Times change and we have to change with them. Doing that is
sometimes difficult. Things that have been ingrained in us over a good part of
our lives are hard to let go. Most of the time we are able to do that because
the changes make sense to us. Sometimes we fight them. I remember many years
ago telling a friend of mine who was working in the programming of computers,
“I’ll never use a computer!” How wrong I was in thinking that. I could never do
without one now.
Some things, however, still don’t make sense to me. One of
those is the headlong rush to dehumanize our world. Take the telephone, for
instance. The friend who was working with the programming of computers once
told me, “There’s one thing we can’t do and that’s teach computers common
sense.” These days, electronic devices are
employed by just about every company to handle telephone calls. Often I have
gone through long minutes listening to “menus” that seem to contain everything
I don’t want and nothing I do want. I long, during those minutes, to hear the
voice of a human—someone with common sense.
Another field in which there are changes I find somewhat
difficult to grasp is the food industry. The other day I was reading the contents
on the side of a container of fat-free half and half. Half and half was devised
some years ago as a less expensive—and less rich—replacement for coffee cream.
That I accepted. I also accepted the fact that modern technology has devised a
process of making the product “fat-free,” though I can’t imagine how. Still, I
was surprised to note on this particular carton of fat-free half and half the
following message: ALLERGY WARNING - CONTAINS MILK. What is one to suppose it
would contain? The consideration of the alternatives makes me uneasy.
Closely related to this are the various categories of
“cheese” that are available in the super markets. Some are labeled “Cheese”,
some I’ve seen, at a lower price, are labeled “Cheese Food”, others at an even
lower price, “Cheese Product.” Is the last product not even worthy of being
referred to as a food? I’m going to stop writing here. I don’t want to go any
further.
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